FAQ - In-store Shopping
Do I need an appointment?
We book appointments with our brides so we can provide the best bridal experience possible. We are not available for walk-in appointments. Please book appointments through our online booking system.
How long is an appointment?
Appointments typically take about 90 minutes. We only have one bride at a time so you will receive a very personal consultation. We’ll discuss your vision to build an exact picture of your dream dress to go with your dream wedding. If you already have some ideas then feel free to bring along some images or show us your Pinterest board!
How many guests can I bring?
We understand that it is important for you to have close people with you during the shopping experience, however, we recommend 3 guests at most because additional guests can overwhelm a bride. Please note that during the pandemic, these rules may change according to Ontario guidelines.
What should I prepare for the appointment?
We recommend bringing in a pair of shoes similar to the shoes that you plan to wear during the wedding. Seamless undergarments that match your skin tone is usually the best choice.
When should I order my dress?
The total estimated time to receive the dress can take up to 4 months from the time of purchase. After the dress arrives, you may still need alterations. We recommend ordering the dress as soon as you find the "one". Ideally allow no less than 6 months to order.
Will I need alterations? Do you offer alterations in-house?
In some cases, your dress might need alterations to fit you perfectly. Alterations are available with us or you can take the dress to your favourite tailor.
What sizes do the gowns come in?
Our standard size chart includes size 4 to 20 with some designs available up to size 30. Our Made-to-Measure dresses can be made to any measurement based on individual needs.
Do you sell off the rack?
Yes, if you have a tight timeline and do not have time to order in advance, you can pick and purchase a dress from one of our samples.
What are your prices?
We strive to keep our gowns affordable with high quality. Our bridal gown prices are between $800 and $1,700. We always have good deals on selected dresses.
Where is the store located?
The store is located at 15105 Yonge Street in Aurora, just south of Wellington on the East side. Lots of convenient parking is available.
What is your Covid protocol?
Sadly we have closed the doors to our Aurora store in accordance with Ontario government guidelines. Given changing circumstances, please contact us for the latest updates or follow our website.